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Server monitoring

ImageWe aim to be proactive, responding before problems develop. 

 

Wouldn't it be refreshing if your i.t. support company telephoned you to tell you there is a problem and that they are working on it already? With our proactive monitoring systems we can. Our supoort technicians are alerted immediately a failure is detected on one of your systems and once alerted we can start working on the resolution straight away.

All tasks are recorded on our Internet based Helpdesk system and like all support calls you can monitor progress at anytime by logging onto our customer extranet.

 

 

Our services

Network services 

Repairs and upgrades

Data recovery

Online backup

Remote support

Website design and hosting

Linux server adminstration 

Virus removal

Support contracts

Structured cabling

Microsoft Server Solutions

Wireless networks

Remote access solutions

Lotus Notes adminstration 

 

  

Support contracts

Our monthly or yearly support contracts include:

IT policies and documentation

On-site visits

Telephone, Email and Remote support

Dedicated technician

Online backup

Disaster and business continuity planning

 

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